Frequently Asked Questions
Wherever there's hot water, there's a good cup of Nü Sip.
1. What is a drip bag?
It's an individual filter with freshly ground coffee that is placed directly on your cup. You just need hot water at 90°C and in 3 minutes your coffee is ready. No machines, no coffee maker, no electricity.
2. What kind of coffee does Nü Sip use?
100% Arabica Coffee grown in the Highlands of Boquete, Chiriquí, Panama. Washed process, medium roast, no herbicides or pesticides.
3. How do you prepare the drip bag?
- Heat water to 90°C
- Open the sachet and unfold the filter hangers
- Place the filter over your cup
- Pour the water slowly in circles
- Wait 3 minutes and enjoy
4. How long does the coffee last?
The Classic Kit has a shelf life of 3-6 months from packaging, provided it is stored in a cool, dry place, unopened. Once opened, it should be consumed immediately to enjoy its full freshness.
5. How many grams of coffee does each drip bag contain?
Each drip bag contains 12 grams of freshly ground coffee, enough to prepare a 150-200ml cup with a concentrated and balanced flavor.
6. Is the coffee organic?
Our coffee is grown without herbicides or pesticides. Our cultivation and production process prioritizes the natural quality of the bean from its origin in Boquete.
7. Do you ship outside Panama City?
Yes, we ship nationwide through RednBlue and partners (One Express, Ferguson, Servientrega). Coordinate via WhatsApp.
8. Do you have a physical store?
For now, we are 100% online with home delivery in Panama. You can order at www.nusipcoffee.com.
9. What are the payment methods?
- PayPal
- Yappy @nusippty (in directory)
- Lulubit (USDT)
10. Can I subscribe to receive my coffee automatically?
Yes, we offer bi-weekly subscriptions for the Classic Kit at $26.95 and subscriptions for corporate plans.
11. How do I cancel my subscription?
- Log in to your account at www.nusipcoffee.com
- Go to "My subscriptions"
- Click on "Cancel subscription"
12. Where can I communicate if I haven't been able to cancel?
You can cancel your subscription at any time from your customer account or by writing to us on WhatsApp at +507 6161-6001 or at nusip@proton.me.